Technical Support

If you have any questions or comments on existing Janis equipment, feel free to send us an E-mail message. 

To leave a telephone message, phone us at
+1 978 657-8750 then press 7 for Technical Support, as prompted.  The Technical Support voice mailbox is checked three times per day, Monday - Friday. 

If you require immediate assistance, phone us at +1 978-657-8750 then press 0, as prompted.  Janis employees are available to take your call Monday - Friday from 7:00 AM - 6:00 PM, Eastern Time (GMT-05:00).

Please click here to request an operating instruction manual.